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CSR Social Activities

Report on CSR Performance Indicators

The Toyota Boshoku group constantly reviews management indicators in an effort to improve CSR activities so that our various corporate activities lead to the enhancement of corporate value.

KPIs for Fiscal 2019 CSR Initiatives: Targets and Results

Stakeholder KPI (KPI critical for enhancing social value)

(Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
  Stakeholder KPI FY 2019 targets FY 2019 results Evaluation
Local communities & global society Return profits to society S Sustainable tax payments to local or national authorities Make tax payments in all countries Payments made
Establishment of a low-carbon society Environmental conservationE CO2 emissions and ratio of CO2 reduction with basic unit (t-CO2, t-CO2/units) Reduce 2%/year Reduced by 2.1%/year
Customers Innovative technologies S Number of world-first products developed 1 2
Provision of outstanding quality / Customers first S IQS*1 evaluation of seats by J.D. Power Standardise evaluation method for market quality and product appeal Prepared a vehicle benchmark survey and standardised evaluation
Shareholders and Investors Return profits to shareholders G Equity turnover ratio 4.4 times 4.8 times
Sustainable capitalisation by delivery of dividends (payout ratio) Annual dividend: 56 yen 56 yen (37.9%)
Company members Respect for company members S Company members’ satisfaction (KPI on vibrant work environment) Over 70% positive response rate to “satisfied with corporate life” question 67.8%
Business partners Fair/transparent dealings G Compliance with guidelines for promoting fair transactions with subcontractors, etc. Compliance: 100% 100%

CSR KPI (KPI contributing to enhanced social value)

(Assessment : Achieved, : Target achievement rate 80% to <100%, × : Not achieved)
  CSR KPI FY 2019 targets FY 2019 results Evaluation
Local communities & global society Compliance G Implementation level for Guiding Principles 90% 84.5%
Confidentiality management G Number of confidential information leaks 0 0
Compliance with laws and regulations G Number of bribery violations 0 0
Fair/transparent dealings G Number of violations of antitrust laws 0 0
Environmental conservation E Number of environmental abnormalities and complaints*2 0 0
Ratio of waste reduction with basic unit (t/units) Reduce 1%/year Reduce 1.1%/year
Rate of reduction in water consumption with basic unit (m3/unit) new Reduce 0.5%/year Reduced by 0.6%/year
Number of trees planted as part of reforestation activities new 54,000 trees/year 34,060 trees/year ×
Social contribution S Number of volunteer activity participants (Japan) Total number: 7,200 Total number: 7,708
Customers Customers first S Number of prize-winning technology awards More than one award 4
Number of prize-winning quality awards new More than one award in each region Customer awards for quality(Japan: 1, Asia & Oceania: 3, China: 4, Europe & Africa: 2)
Shareholders and investors Disclosing information in a timely and appropriate manner G Compliance with timely and appropriate disclosure Compliance: 100% 100%
Dialogue with investors Investors’ satisfaction Positive response rate: 70% 70%
Provide impartial information to individual investors Individual investors’ satisfaction Positive response rate: 70% 85%
Company members Respect for company members S Number of female managers 22 20
Designated employment rates of persons with disabilities Maintain employment rate 2.20% 2.20% (as of April 2019)
Company members turnover rate of less than 3 years of joining the company 2.5% or less (approx. 14 persons)/year 1.7% (10 persons)
Encouragement to take paid holidays Incidence of people taking minimal paid leave
Zero incidence of union members taking less than 12 days/year
Zero incidence of managers taking less than six days/year
40 union members
44 managers
Rate of people taking 3-day paid leave: 100% 100% 98.2%
Overtime hours (Union members 660 hours/year) new Zero incidence of union members working more than 660 hours of overtime per year 0 persons
Overtime hours
(Union members 70 hours for three consecutive months) new
Zero incidence of union members working 70 hours of overtime for three consecutive months 0 persons
Overtime hours
(Managers 80 hours/month) new
Zero incidence of managers working over 80 hours of overtime per month 72 persons
Safety/Health S Number of fatal accidents
(company members, temporary workers, fixed term workers)
0 0
Consultation ratio for legal health check/Voluntary health check 100% consultation ratio for health checks in Japan region 100% in regions outside Japan 100%
100%
Lifestyle disease:Ratio of persons with BMI of 25 or above Target person ratio:24.2% or less 28.9% ×
Lifestyle disease Smoking rate 33.9% or less 33.7%
Stress check execution rate 100% 100%
Business partners Fair/transparent dealings G Hold briefing on Toyota Boshoku group Supplier CSR Guidelines 1/year Held in September 2018
Ensure suppliers conduct self-assessment Response rate of questionnaires: More than 95% Held in September 2018 Response rate: 100%
Supplier satisfaction Cases of dishonest whistle-blowing: 0 Cases of dishonest whistle-blowing: 0
Conduct a self-check and internal audit on purchasing ethics inside Toyota Boshoku (departments related to purchasing and subcontracting) 1/year Held in August 2018
Conduct a self-check and internal audit on purchasing ethics inside Toyota Boshoku (departments related to purchasing and subcontracting)(Cases of serious breach) Cases of serious breach: 0 Cases of serious breach: 0
Safety S Number of significant incidents by non-Toyota Boshoku group workers or members Significant incidents: 0 Significant incidents: 0

G Governance S Social E Environment
Disclosure items added from fiscal 2019 are marked with new.

  1. *1 Initial Quality Study (IQS) serves as the industry benchmark for new-vehicle quality measured in the early stage of ownership.
  2. *2 Abnormalities: In case oil, etc., has leaked into a public waterway at a level that exceeds legal, by law and agreement standard values
    Complaints: In case of contact from a local citizen, government, etc., alleging physical damage or psychological effects on account of the company
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